A mailing envelope (or box, depending on the number of tapes you have) will arrive at your provided PayPal address within 10 business days via USPS Priority Mail®. Place your tapes in the box, and use the included postage to mail the box to us to be converted. If you believe that the items are likely to be damaged during shipping, we suggest adding padding to your packaging. We are not responsible for any damages to your tapes, and you agree to this by using the service. You should expect your DVD copy to be mailed to you within 30 business days. (This depends on how many tapes are in your order.) If you have any questions, please contact us using the "Contact Us" page.